My focus and that of my clients lately has been on the quality of the conversations that leaders have with their followers and how through those conversations organisation culture is created.  My desire to understand more about the true elements of essential conversations led me to the ABC Radio National podcast “Best Practice”

Carmen Hurwitz from WorkPlacePLUS describes the continuum from easy to hard conversations, great to courageous conversations and the power of those conversations on people, relationships and culture.

Being brave, having a structure and the confidence to have a conversation that will unlock performance through getting the heart of what really matters Carmen suggests, needs to be embedded into the way people in organisations find resolution in a psychologically safe place.

It’s worth 11 minutes of your time! You can listen on the ABC website or click the player below.